troubleshooting

5 articles tagged troubleshooting.

How to use your Mac’s Safe Boot

How to use your Mac’s Safe Boot

Jessica Thornsby · Mar 18, 2019

Safe Boot has been a staple of macOS ever since Jaguar OS X, providing Apple fans with an important way to troubleshoot problems with their Mac. But what exactly is Safe Boot? And how does it work? What is Safe Boot, anyway? Safe Boot is a way to startup your Mac with the minimum number […]

Test your Internet speed using macOS’ Ping command

Test your Internet speed using macOS’ Ping command

Jessica Thornsby · Jan 3, 2019

There’s nothing quite as frustrating as slow or intermittent Internet! In this article, I’ll show you how to test the speed and quality of your Internet connection, using MacOS’ built-in ‘ping’ command. And, if you’re struggling to even get online, I’ll also be demonstrating how you can use this command to test whether the connection […]

My Mac froze in the middle of an update! What should I do?

My Mac froze in the middle of an update! What should I do?

Christopher Lee · Aug 8, 2018

Updating to a new version of macOS is usually fairly straightforward, but from time-to-time you may encounter difficulties. Maybe there isn’t enough space available on your Mac; perhaps Apple’s servers have gone down, or maybe the worst has happened and your Mac has locked up midway through installing the latest version of macOS. If your […]

How to Fix a Frozen Mac

How to Fix a Frozen Mac

Jessica Thornsby · Sep 2, 2016

Whether the problem lies with a single app or the operating system in general, we’ve all experienced our MacBook locking up at some point. Although freezes should become less and less common with each release of MacOS, even if your MacBook only locks up occasionally, that doesn’t make it any less annoying when it does happen!

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