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Apple settles iOS 6 FaceTime lawsuit with $18m payment

Apple’s sights are set on rolling out new tech in 2020, but it was forced to pay $18m to settle a class-action lawsuit related to six-year-old FaceTime software on Wednesday.

Apple admitted defeat in challenging the lawsuit in January, but it has taken three more months for a settlement to be reached.

The lawsuit, which was raised back in 2017, claimed that Apple had forced users to upgrade to new iPhones following an update to iOS 7 that required new tech for video calls.

When FaceTime launched in 2010, users were able to use peer-to-peer tech to see and talk to friends and family.

However, a patent issued two years later meant that Apple began to pivot away from that method to a relay method that deploys data servers to support the feature.

The change meant that video calls ceased to function properly on iOS 6 and older iPhones, with some alleging that Apple used a fake bug to accelerate the switch.

The issue continued to rankle some users who believed that Apple deliberately sabotaged legacy devices in order to push them to buy new smartphones.

It took three years to raise the complaint, but Apple has struggled to shake off the lawsuit and it finally raised the white flag earlier this year.

The court ruled on Wednesday (29th April) that Apple must pay $18m in damages, which equates to around $3 for every customer in the US affected by the issue.

The two representatives for the lawsuit will get a bit more – $7,500 each.

However, the lawyers stand to make the most, with fees and expenses of around $6.5m.

Apple has already spent more than $8m challenging the lawsuit.

A similar consumer lawsuit related to FaceTime was not successful after a court in Florida ruled that Apple had not broken the feature to save costs.

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Christopher Lee

I’m a digital marketer and affiliate consultant who started by sharing practical Mac tips. In 2006 I co-founded Blurtit.com, which grew to ~15M monthly visits and was a strong AdSense performer for its time. Since then I’ve worked as a Product Owner in finance and online gaming (including PLCs), focusing on on-page monetisation, landing-page optimisation, traffic growth, project management, and building high-performing teams. If you’d like to talk about a project, please get in touch.

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